In order to help reduce the spread of COVID-19, North Star Mountain Bike Guides, LLC has implemented the following protocol and procedures for all group and private clinics until further notice.
1. Illness: Participants who are not feeling well are asked to stay at home, clients who are ill may choose: a full refund, to reschedule their clinic, or to transfer to another clinic where space is available.
2. Social Distancing: We want you to be comfortable during your guided experience or clinic and will respect your wishes. If you prefer to be socially distant (6-feet) during your coaching or guiding session please let us know. In this instance, we will maintain social distancing and refrain from using static holds during your instruction.
a. For group clinics with two coaches: Coaches shall ride at the front and the back of the group.
b. For clinics with one coach: The coach shall ride at the back of the group in order to prevent other riders from overtaking the client.
c. Coaches will instruct participants to safely move to the side of the trail to allow other riders to pass. When possible trail intersections and crossings will be used for passing.
3. Equipment Checks: Participants will be sent a bike check video for home use in advance of all clinics. Participants are asked to follow the video and check their bike before attending the clinic. At the clinics, coaches will verbally instruct and visually guide participants through a thorough bike check while demonstrating the skills. Participants are responsible for checking their own bike. If a participant's bike needs to be adjusted for safety, coaches shall make the adjustment.
4. Trail Use: On-trail application of skills may be reduced if there is heavy trail use during the clinic.
a. When possible North Star Mountain Bike Guides will refrain from scheduling private sessions during peak trail use times on weekends. We ask that clients please consider scheduling lessons during the week, Monday through Friday, to help minimize interaction with other trail users.